Yardpro

Help

Help Reports & answers

Your package and billing

Approval, the free week, invoices and how to pay for Yardpro.

The owner can see the company’s package and invoices on the Billing screen, under Company in the sidebar.

Approval

We check every new company, usually within a working day. Until then, you’ll see a page saying we’re reviewing it, and we email you once it’s approved.

The free week

Once you’re approved, you get a free week to try everything. After it ends, your team sees a page asking you to choose a package. Everything you’ve set up stays as it is, and access comes back as soon as you’re on a package.

To choose or change your package, talk to us.

Invoices

Paid packages are billed monthly. Each invoice is made on the 1st and is due 10 days later. We email the owner, and it’s always on the Billing screen, where you can print it.

Quote your invoice number when you pay, so we can match your payment.

If an invoice isn’t paid

We may put your company on hold. Your team then sees a page saying so. Nothing is deleted, and access comes back once it’s sorted.

Note: This is about what you pay for Yardpro. For the invoices you send your own clients, see Create an invoice.